Locked-Out Policy

• Locked out of an undergraduate hall or your room?

  If you are locked out of the building, call the community mentor (CM) on call.

   

  If you are locked out of your room, go to the service desk for assistance. Desk Services will issue you a passkey to your room. After-hours, call the desk manager on call.

   

  Be prepared to verify your identification. For 24/7 assistance, go to Village FIT/Village A or call 405-744-3038. 

• Locked out of a Family and Graduate Student apartment?
  • As a resident, if you are locked out of your apartment, go to the Family Resource Center (FRC) and borrow a passkey. Identification is required.
  • Staff is unable to assist unregistered guests who are locked out.
  • Locked-out charges are added to the primary lessee’s bursar account.
  • Locked-out counts start over on June 1 every year. Excessive lockouts could lead to disciplinary action.
• Locked-Out Fees
  • 1st and 2nd locked outs: no charge plus passkey fees
  • 3rd and 4th times: $35 plus passkey fees
  • 5th time and so forth: $50 plus passkey fees
• Passkey Fees
  • There is no charge for the first hour you have a passkey. After one hour, there is a $15 charge.
  • If you keep a passkey for more than 24 hours, there is a charge to replace all locks to the room/suite/apartment
  • If you need a passkey longer than one hour due to extenuating circumstances, contact the desk manager for approval.